Real users are complicated, so it stands to reason that real UX Design is complicated too.
Although there’s no universal way to ‘solve’ complex problems, here’s how I try to craft my solutions.
Take a step back.
Take a deep breath.
Take a look from a new angle.
Techniques: Affinity Diagramming, Sketching, Roleplaying
Tools: Sticky Notes, Whiteboards, Sketchbooks, Pens, Pencils
02 User-Centered Research
Techniques: Interviews, Observations, Cultural Probes, Ethnography, Qualitative Analysis
Tools: Time, Patience, Empathy, Compassion
03 Iterative Design
Techniques: Paper Prototyping, Usability Testing, Wireframing, Persona, User Journey Mapping
Tools: Adobe Creative Suite, Figma
04 Design Solutions
Creative solutions for complex problems.
Techniques: Storyboards & Animatics, UI Mockups, Academic Writing, Website Design
Tools: Adobe Creative Suite, Figma, WordPress